Safe & Responsible Gaming

qp999 Responsible Gaming — Your Protection Is Our Commitment

Gaming is most enjoyable when it stays within limits. qp999 provides tools, limits, and support to protect every player.

21+

Why Is Responsible Gaming Important?

Online gaming is a great source of entertainment — but like any leisure activity, it is best enjoyed responsibly. qp999 believes that a happy and protected player is our true measure of success.

Gaming is never a substitute for income, a way to recover lost money, or a means to relieve stress. It is entertainment — just like buying a cinema ticket. Playing within your financial means, setting time limits, and building self-awareness are the foundations of responsible gaming.

We encourage every player in Bangladesh to follow these principles — and if gaming ever feels like it is getting out of control, qp999 is always here for you.

Important Age Restriction Warning

qp999 is for people aged 21 and above only. No account may be opened or gaming permitted without age verification. Keep minors away from gaming.

🆘 Need Help?

If you are having issues with gaming, contact us — we are ready to help 24/7.

24/7 Live Chat — directly on the site

Support is available in both Bengali and English.

Our Protective Tools

Deposit Limit

You can set your own maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately, and increasing the limit requires a waiting period — protecting you from impulsive decisions.

Time-Out

Playing for long stretches reduces focus. At qp999 you can take a break from your account for a set period — from 24 hours up to several weeks. During the break you will not be able to access your account.

Self-Exclusion

If you feel your gaming habits are becoming a concern, you can voluntarily request a long-term account closure. Once this feature is activated, the account cannot be reopened before the period ends.

Loss Limit

Set a maximum loss amount over a given period to protect your finances. Once the limit is reached, your account will automatically prevent you from gaming for the rest of that period.

Gaming History & Reports

You can view a full history of all your gaming activity, deposits, and withdrawals at any time. Reviewing your spending patterns makes it easier to make informed decisions.

Account Verification

qp999 verifies the age and identity of every account. This process ensures the protection of minors and keeps everyone safe from fraud.

Ask Yourself

If the answer to any of the questions below is "yes", consider taking a break and seeking support.

  • 1 Have you borrowed money — or thought about borrowing — to play beyond your budget?
  • 2 Are you playing again to try to recover money you lost?
  • 3 Are you lying about gaming or hiding it from your family?
  • 4 Do you want to stop gaming but find you cannot?
  • 5 Do you feel mentally restless or irritable when you are not playing?
  • 6 Is your work, family, or social life being affected?

Core Principles of Responsible Gaming

Budget First, Play Second

Before each session, decide on a fixed budget that you can afford to lose without it affecting your daily life. Stop once you reach that limit.

Keep Track of Time

Playing for hours on end is harmful to your mental and physical health. Set a timer before each session and rest when it ends.

Do Not Play Under Stress

Gaming while angry, sad, anxious, or under pressure distorts decision-making. In such situations, take a break from qp999.

Play for Entertainment Only

Gaming is never a source of income or a substitute for a livelihood. It is a form of entertainment — keeping that perspective is what makes playing enjoyable.

How to Use the Protection Tools

01

Log In to Your Account

Log in to qp999 and go to the account settings menu.

02

Find the "Responsible Gaming" Section

Inside settings, select the Responsible Gaming option.

03

Set Your Preferred Limits

Set a deposit limit, loss limit, or time-out — whichever applies to you.

04

Confirm the Changes

Limits take effect right away. Lowering a limit is instant; increasing a limit requires a waiting period.

05

Contact Us If You Need Help

24/7 support is available via live chat or email. Talk to us in Bengali — we will understand.

Protection of Minors

qp999 firmly believes that no one under the age of 21 should take part in online gaming. Our policy on this matter is very strict.

  • Age verification is mandatory at the time of account registration.
  • In cases of doubt, submission of identity documents may be requested.
  • If a minor's account is identified, it will be closed immediately.
  • If you suspect someone you know is using an account while underage, please report it to [email protected] without delay.

Use parental control software on your devices to keep children and teenagers in your family away from online gaming, and never share your qp999 account password with anyone.

Keep Your Family Safe

Keep your devices and account out of reach of children and teenagers. Responsible parenting is the best protection.

Frequently Asked Questions

Yes, setting or lowering a deposit limit takes effect immediately. However, increasing a limit requires a waiting period (cooling-off period) — which protects you from decisions made in the heat of the moment.

Once self-exclusion is activated, it is not possible to reopen the account before the set period ends. To reactivate after the period, you will need to contact our support team and complete a cooling-off period.

Yes. qp999's 24/7 live chat and email support ([email protected]) are available in both Bengali and English. Feel free to reach out with any gaming-related concerns or issues.

Yes, withdrawing funds from your account is possible even during a time-out or self-exclusion. Contact our support team for more details on this.

Some common signs are: spending beyond your budget, playing again to recover lost money, lying about gaming, neglecting work or family, being unable to stop playing, and feeling restless when not playing. If you notice these signs, contact us or a professional support service.

No. qp999 is for people aged 21 and above only. Age is verified at the time of account registration, and any account belonging to a minor is closed immediately. If you believe someone you know is using an account while underage, please report it to [email protected].

Play Safe, Enjoy the Fun

qp999 is with you — in the enjoyment of play and in keeping you safe. Browse our games or check the FAQ.

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